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Terms of Use

Use these products at your own risk. You are responsible for understanding the specifications, functionality, and intended use of the products before purchase or use.

Numato Systems Private Limited assumes no responsibility or liability for any loss, damage, injury, or other consequences—direct or indirect—that may result from the use, misuse, or inability to use our products or any of their derivatives.

By purchasing and/or using our products, you agree to hold Numato Systems Private Limited harmless and non-liable for any direct, indirect, incidental, or consequential loss or damage arising from such use.

Prohibited Use: These products must not be used for any illegal activities, including but not limited to acts of terrorism, unauthorized surveillance, or any activity prohibited by applicable local, national, or international laws.

Numato Systems Private Limited complies with applicable export control and trade compliance regulations. Our products cannot be shipped, sold, or redistributed to any country, entity, or individual restricted under the export control laws of the United States of America, the Government of India, or any other applicable international trade sanctions or embargoes.

By purchasing or using our products, you confirm that you will comply with all relevant laws and regulations, including export control and trade compliance, and agree not to use the products for any unlawful or prohibited purposes.

Warranty

We at Numato Lab do our best to ensure the quality of our products and provide accurate information about them. Numato Lab offers a full refund if you receive a faulty product due to defective parts or workmanship. Please be aware that these products are not end-user products (such as mobile phones or tablets) and will require substantial technical knowledge on your part to use them satisfactorily. This warranty applies only to hardware that is physically shipped. We do not offer any warranty on software, sample

code, manuals, or other documentation, except for essential tools where applicable (sample code is not considered an essential tool). To be eligible for a full refund, you must notify Numato about the problem in detail within 30 days of the product(s) being delivered to you. If you are not satisfied with any of our products at any time, please contact us, and we will do our best to solve the problem to your satisfaction. In the case of returns for any reason other than a faulty product, the customer is responsible for any courier or associated charges for the original shipping and returning the product to our premises. If Numato Lab authorizes a refund for your order, please allow up to two weeks for processing.

Shipping

Please see the shipping terms here.

Order Cancellation

If you need to cancel or modify an order, please notify us as early as possible. Orders that have left our premises for shipping (even if you haven't received a shipping notification) cannot be canceled. Refunds for canceled orders may take up to a week for processing.

Replacement of Products

If you would like to replace any item ordered incorrectly or for any other reason, we are glad to help. The customer is responsible for any courier charges for sending the product to our premises and shipping the new item back. Please talk to our customer care to work this out to both parties' satisfaction.

Minimum Orders

Currently, there are no minimum quantity or minimum amount requirements for a valid order.

Trademarks

We may refer to various brands and trademarks related to the products and services we offer. This is solely for providing additional information to customers and does not imply any association or relationship between Numato Systems Pvt. Ltd. and those brands. All trademarks are the property of their respective owners.

Currencies and Exchange Rates

The primary currency used in our E-commerce system is USD. Prices displayed in other currencies are indicative only, and the final cost charged may differ slightly during checkout due to exchange rate differences and potential FOREX charges levied by institutions participating in the transaction. Any such charges will be borne by the buyer.

Privacy Policy

Please see the Privacy Policy here.